Support

Maintenance: Regardless of your network type, age or size, Capitol helps you coordinate moves, additions and changes with optimum efficiency. Our trained staff are well-versed in a wide variety of major network protocols and packages.


Fire Safety: Ensuring the safety of your employees is a paramount consideration in communications installations. If you suspect that fire codes have not been adhered to in your installation, Capitol can help you quickly and cost-effectively bring even occupied, live sites into compliance.


Education: Capitol staff are dedicated to staying current with the latest technologies, standards and design innovations, and can help transfer that knowledge to your staff. Our personnel are available to instruct anyone from end users to technical support staff on proper maintenance of Cable Management Systems, Physical Layer Standards and troubleshooting techniques.


Quality Installation: While anyone can purchase network components, installation is the single most important factor in designing an efficient, flexible communications system. Capitol technicians are knowledgeable about and adhere to the most current industry standards and codes regulating communications systems installation, including:

  • ANSI EIA/TIA 568-A   (Telecommunications Wiring Standard)
  • TSB 67   (Technical Supplement for Testing Standards)
  • ANSI EIA/TIA 569   (Telecommunications Pathways and Spaces)
  • ANSI EIA/TIA 607   (Grounding and Bonding)

These standards, generated by the American National Standards Institute, were designed to provide a useful physical layer life of 10 years. Consistent, knowledgeable application of these standards will extend the life of your cabling investment, while maximizing productivity, ease of use and cost efficiency.


Union Affiliation: Capitol Communications is organized through the International Brotherhood of Electrical Workers, Local 6.


Warranty Information: Capitol Communications takes great pride in the quality of its professional staff and our installations, and offers a five-year warranty on all installations. Service contracts on extended warranties and technical support are also available.


Tech Support: Capitolís technical support staff are available to answer your questions 24-hours a day. Because network and communications system problems or outages are never scheduled, we take availability and response times very seriously. Our commitment to service is your peace of mind.